Organisational performance

Duplication, fragmented information and slow decision pathways quietly erode capacity, inflate cost-to-serve and stall growth. In today’s environment, that’s not an operational inconvenience, it’s a strategic risk. This article provides five critical steps for effective process design and puts HR professionals at the heart of unlocking productivity through efficient process.

Across industries, organisations are investing significant time and resources into strategy, talent and performance improvement. Yet productivity growth has slowed in many sectors, and leadership teams often struggle to explain why performance has plateaued despite sustained effort and investment. Large-scale research by firms such as McKinsey, BCG and the World Federation of People Management Associations consistently shows that while leaders recognise people as a critical d

HR Strategy Is Business Strategy A true business strategy defines what the organisation aims to achieve. A strong HR strategy defines how it will get there. Effective people processes, outcome-focused behaviours, and a culture that enables and rewards tight alignment with organisational goals are the recipe for extraordinary results. Let's look at some examples. Think of Amazon’s “customer obsession” principle. It is so deeply ingrained in the business that it shapes every

Artificial intelligence is rapidly reshaping how organisations operate, and HR is at the centre of that shift. AI has become foundational to competitiveness. Companies that embed AI into their processes are more productive, make faster decisions, and build a future-ready workforce now. In fact, several leading consultancies predict significant productivity uplifts from AI. BCG estimates that a balanced human + AI strategy could boost HR productivity by up to 30%. Meanwhile, G

An effective performance management framework drives revenue growth and goes beyond being just a business process; it acts as a driver for business success. When designed in a way that best aligns perfectly with your organisational strategy and structure, it produces measurable results: 🚀 Productivity increase by up to 24% 💰 Revenue growth rises by 30% 🙌 Employee retention improves by 25% 🏆 4.2 times more likely to outperform competitors 🔄 Involuntary turnover decreases

Understanding Performance Management Poor performance management can lead to a significant loss in productivity, ranging from 10% to 20%. This statistic highlights the importance of having a robust performance management framework in place. During our upcoming online event, we will explore the essentials of performance management. We will cover guiding principles, strategic alignment, and the core components of a successful framework. We will look at some success examples in

What is a Performance Management Framework? A performance management (PM) framework is the structured approach an organisation uses to align employees’ contributions with business objectives, assess progress, and enhance productivity. It’s not just a process; it’s a philosophy that underpins how people contribute to business success, how managers lead, and how business performs. A well-designed, fit-for-purpose performance management framework can ultimately transform busines